Front Desk Associate

Location: Naval Base Kitsap - Unaccompanied Housing

Pay Grade: NF-0303-02

Open until filled.
1st Cutoff: February 17, 2022

This position provides front desk service for the UH program that contributes directly to military members and all eligible patrons. Employee privileges include access to base facilities such as gyms, recreation centers, Navy Exchange, restaurants, and discount tickets to sporting and entertainment events. Sign on bonus of $500 after 90 days of consecutive employment.

Brief Description of Duties: Incumbent will be responsible for front desk services including but not limited to check in, check out, facilitate room transfers and process guest service requests. Maintain guest files. Process requests such as parking passes, key replacement and other general concierge service related requests for unaccompanied housing guests. Will ensure guest privacy and security measures are maintained at all times. Utilize property management system to register guests and assign rooms upon check-in. Incumbent will inventory keys and other supplies or amenities maintained at front desk. Using the property management system may run reports as requested or needed. Log trouble calls and ensure appropriate department is notified. Incumbent may need to provide guests information/maps of base or local area. Performs other related duties as assigned.

Qualification Requirements: Six months of work experience that demonstrates knowledge of basic principles, concepts, standards, and regulations related to hospitality operations preferred. Incumbent must be skilled in the use of a personal computer and various software programs. Must possess basic math and reading skills. Must be able to communicate clearly and effectively both verbally and in writing. Ability to handle, control, and account for large amounts of cash. Availability to work at both Bangor and Bremerton locations.

“To ensure compliance with an applicable preliminary nationwide injunction, which may be supplemented, modified, or vacated, depending on the course of ongoing litigation, the Federal Government will take no action to implement or enforce the COVID-19 vaccination requirement pursuant to Executive Order 14043 on Requiring Coronavirus Disease 2019 Vaccination for Federal Employees. Therefore, to the extent a Federal job announcement includes the requirement that applicants must be fully vaccinated against COVID-19 pursuant to Executive Order 14043, that requirement does not currently apply. Federal agencies may request information regarding the vaccination status of selected applicants for the purposes of implementing other workplace safety protocols, such as protocols related to masking, physical distancing, testing, travel, and quarantine.”

Conditions of Employment: Employment is contingent upon successful completion of National Agency background Check (NACI). This position involves work on workdays and may involve weekends, and holidays, as well as rotating shifts, often consisting of other than normal duty hours. Certification for front desk operations and other requirement outlined in the Lodging Career Path Guide obtained within established time frame. Incumbent may be recalled to duty and/or required to work overtime, including on an emergency basis. A valid state driver license to travel to other facilities may be required within the normal scope of duties and may be assigned to work at either location as needed.

Other Information: Participation in the Direct Deposit/Electronic Fund Transfer within 30 days of employment is required. We utilize E-Verify to confirm selectee’s eligibility to work in the United States. The Department of the Navy (DON) is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, national origin, religion, sex, age, mental or physical disability, genetic information, reprisal, marital status, political affiliation, sexual orientation, or any other non-merit factor

Advancement Opportunities: Fleet & Family Readiness Programs is a worldwide enterprise as far-reaching as Europe & Japan with career opportunities in business, fitness, recreation, childcare, hospitality management, housing, food services, or human services. Gain valuable experience and benefit from our mentoring and employee development programs. Where do you want to go today?

Apply online: https://www.usajobs.gov/GetJob/ViewDetails/636934300?t=1644603626451